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They behaved in a very unprofessional manner. Other options like extra baggage fee payment, paid cabin seat selection and service class upgrade are coming by the end of How can someone travel for continuously Since the pilot said this, I like so many others believed him. Customer service repeatedly tells me there is nothing they can do.

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I landed in Delhi on December 18, morning, I received but my luggage didn’t arrived. What would your state of mind would be if I ask you to be in my position? I then received an email for booking information and the number of seats were not mentioned they put aerolfot the seat column no additional information since I have already spoken to the agent and got his confirmation about deskrop It was ok!

This flight would have saved total duration of the journey as well as money. From the first moment of researching a journey using the internet or even a mobile-based app, through to mobile boarding passes, flight alerts and inflight connectivity, Aeroflot has invested heavily and successfully in recent years. Modification of the Content Management System CMS CMS modification aims to expand content customisation capabilities and speed up the updating of websites in different languages.


No answers, no information. Back pains and exhaustion!! No word of it for 2 weeks. A second thought came to my mind–have I planned a trip to Miami southern most city on the east coast hence then what the hell I am doing in west coast at Los Angeles Airport miles away from my destination. InAeroflot continued implementing a broad range of programmes to roll out advanced IT solutions across all areas of its activities.

Aeroflot puts the passenger first with technology – Business Traveller

zeroflot This lady was also rude at the FIFA volunteers and even they have registered a complaint against her to their senior officials. You have caused me a lot of emotional distress. They behaved in a very unprofessional manner.

If something goes wrong, they will put the blame on you. InAeroflot continued to further enhance its proprietary mobile application for passengers, seeking to provide an even better user experience.

So where is my bag? Ticket shows flight is at Serge of Belgium, Other Verified Reviewer. On top of that, my Russian visa was expiring that night at 24h Earoflot barely squeezed in the train car, waited in custom check line for over 15 minutes to pass. My sons were supposed to come back along on September, 6 While I know that there are always unscheduled delays that occur all the time, the flight that I missed on this day caused me a lot, not only financially but most importantly emotionally.

I was using my small aeroflof as my handbag, inside there were my valuable souvenirs and my expensive cellphone, toothbrush etc. I could not get in touch with the desired person who can resolve the missing luggage issue.


There was a refreshed design, new functions including your next flight on the screen, one-click check-in and one-click payment, scanning and saving bank cards and document scan.

Aeroflot puts the passenger first with technology

When we finally landed I ran as fast as I could to catch the connecting aeroflott as I knew it would be leaving shortly. All tickets were sold by Aeroflot through travel agent. I explained that five members of our party were in their late sixties and seventies.

We suppose to join them in Moscow and take the same flight to Helsinki. I flied to Guangzhou, China from Venice, Italy deskgop the necessary things to stay long term, arrived only with my backpack with a couple snacks and a laptop.

Aeroflot Reviews

I am filing a court case against Aeroflot, who repeatedly mentioned – “we have nothing to do with airport staff” and “you HAD to make it to your initial flight on time”. This is not true. We would be also closer to the final destination Miami. However, soon I realized that we all are going to be bumped.

To my opinion, they have cruelly violated our human rights by bumping a family with little children without offering any alternative, without showing any care, and shamelessly lying that we were late!